Legal
Privacy Policy
This Privacy Policy describes how Sky Vera Living, LLC ("Sky Vera Living," "we," "our," or "us") collects, uses, stores, and shares personal information when you visit our website, contact us, or engage our services.
Last updated: January 1, 2026
Information We Collect
We collect information you provide directly — including your name, email, phone number, mailing address, project details, and any photos you upload through our quote, booking, contact, or newsletter forms.
We collect information automatically — including IP address, device identifiers, browser type, referring URL, pages visited, and interactions with the site. This data may be collected via cookies and similar technologies described in our Cookie Policy.
We may collect information from third-party platforms — including form submissions delivered via our CRM, lead-routing platforms, financing pre-qualification providers, booking calendar providers, and review platforms.
How We Use Your Information
To respond to inquiries, schedule consultations, prepare estimates, and deliver requested services.
To send transactional communications (project status, scheduling, invoicing) and, where you have opted in, marketing communications.
To improve our website, services, and customer experience, including analytics and performance measurement.
To comply with legal obligations and enforce our Terms & Conditions.
Photo Upload Use
Photos you submit through our quote or contact forms are used solely to evaluate and design your project. We do not publish customer-submitted photos without separate written permission.
Project photography we capture during the work may be used in marketing only with documented client consent. See our Photo Usage Disclaimer for additional detail. [Photo usage policy placeholder — finalize with counsel before launch.]
Sharing Your Information
We share information with service providers who help us operate our business — including CRM, email and SMS providers, hosting, analytics, payment processors, financing partners, and booking-calendar platforms. These providers are contractually limited in how they may use your data.
We do not sell your personal information.
We may disclose information if required by law, in response to lawful process, or to protect our rights, safety, or property.
Your Rights
Depending on your state of residence, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, email [email protected].
You may opt out of marketing communications at any time using the unsubscribe link in any marketing email, by replying STOP to any marketing SMS, or by contacting us directly.
Data Retention & Security
We retain personal information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure; we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under 13 and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The 'Last updated' date above reflects the most recent revision.
Contact Us
Questions about this policy or our data practices may be directed to [email protected] or by mail to Sky Vera Living, LLC, Fort Lauderdale, FL.
